Original topic:

Screen shaking issue in S24

(Topic created on: 08-13-2024 08:00 PM)
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Siddartha123
Active Level 2
Options
Galaxy S


 I bought my S24 on 29 July 2024 from that day iam facing the issue of screen shaking then I complained about my issue to the shop owner then I got my phone replaced within 2 weeks with a new sealed packed S24 with a different colour this new phone also has the same issue then again I have complained about the issue of screen shaking , then I went to the service center nearest to me They have completely reset my phone yesterday by connecting it to the their computer which took more than half an hour and still the issue is their even my gyroscope is off this issue is not with pubg but also with other games like new state mobile , warzone mobile, COD etc I Don't use screen guard even 
14 Comments
Galaxy S
He has a problem so I suggested that... & I'm using the same...His problem might be solved 🤷
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Siddartha123
Active Level 2
Galaxy S
I don't use screen guards brother
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abdulDriftsyt
Active Level 6
Galaxy S
Maybe i can say that cheap screen gaurds can result to such things because it has happened with me a year ago and it was fixed by just replacing the screen gaurd with a better one
Siddartha123
Active Level 2
Galaxy S
I have no screen guard in my phone
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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