Original topic:

Video Recording Problem with 10X Lense

(Topic created on: 09-20-2023 06:00 PM)
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Roshan5
Expert Level 2
Options
Galaxy S
Facing Video Recording Problem with 10X Zoom Lense When i Lift Camera Angel Upside or Down Side in 10X Mode. During Video Recording Stabilisation Seems Good But After Stop Recording Recorded Video is Shaking. 
But 
If i Turn OFF Stabilisation option then Recorded Video is Stable.

Future i have Already Replaced 10X Lense due to other Issue But Shaking Video Recording with 10X Lense Not Solved.
Is this OIS Problem or EIS Problem or Downgraded by Samsung?
Please Find Attached Screen Recording 
2 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support

As per your issue, we request you to please report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.

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Roshan5
Expert Level 2
Galaxy S
Replaced Camera Sensor with Authorized Samsung Service Center but Problem Not Solved
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