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12-17-2024 02:59 PM in
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12-18-2024 10:14 AM in
Galaxy SAfter applying screen gaurd register your fingerprint twice
It will cause no error in reading your fingerprints
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12-18-2024 09:07 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that Samsung cannot guarantee compatibility with third-party products. The thickness and structure of protective films or screen protectors may affect the performance of the fingerprint sensor.
We recommend kindly visit the authorized Samsung store or service centre, they will provide you with a Samsung-approved screen protector. You can find the store and service centre location by following the links:
Store location: https://www.samsung.com/in/storelocator/
Service Center: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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