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03-30-2024 12:59 AM (Last edited 03-30-2024 01:30 AM ) in
Galaxy S
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03-30-2024 10:47 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support

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03-31-2024 03:16 AM in
Galaxy S
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09-14-2024 12:21 AM in
Galaxy SI have the same issue after the 6.1 one ui update for galaxy s22 ultra. And it does not seem to be any fix for this issue.
Have you got any fixes?

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09-16-2024 04:41 PM in
Galaxy S
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10-11-2024 05:20 AM in
Galaxy SHello!
Yes, it has been solved for me too.
Thank you.

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09-14-2024 12:25 AM in
Galaxy S