Samsung s24 ultra restart and forzen by itself many times what i can solve?

[Badeea]

[Mafrek]

Send the logs to samsung and wait for respones as best way to help from samsung members

[MOQBALI]

Troubleshooting Samsung Galaxy S24 Ultra Frequent Restarting or Freezing

1. **Restart the Device**:

If your Samsung Galaxy S24 Ultra is frequently restarting or freezing, there are several troubleshooting steps you can try to resolve the issue:

Press and hold the power button until the restart option appears.

Select "Restart" and see if the issue persists.

2. **Check for Software Updates**:

Goto **Settings > Software Update** and check for any available updates.

Install any updates to ensure your device has the latest software.

3. **Clear Cache Partition**:

Turn off the device.

Press and hold the **Volume Up** and **Power** buttons simultaneously until the Samsung logo appears.

Use the volume buttons to navigate to **Wipe Cache Partition** and press the power button to select it.

Confirm by selecting **Yes**.

Once the process is complete, select **Reboot System Now**.

4. **Safe Mode**:

Boot your phone into Safe Mode to see if the problem persists.

This mode disables third-party apps and can help determine if an app is causing the issue.

Turn off the device.

Press and hold the power button until the Samsung logo appears, then release the power button and immediately press and hold the volume down button.

Keep holding the volume down button until the device finishes restarting and "Safe Mode" appears in the bottom-left corner.

Ifthe issue does not occur in Safe Mode, uninstall recently installed apps one by one to identify the culprit.

5. **Uninstall Problematic Apps**:

Ifyou recently installed new apps, try uninstalling them to see if that resolves the issue.

6. **Factory Reset**:

Ifall else fails, consider performing a factory reset.

This will erase all data on your device, so make sure to back up important data first.

Goto **Settings > General Management > Reset > Factory Data Reset** and follow the prompts.

7. **Check for Hardware Issues**:

Ensure the battery is not

[Samsung_specialist]

Check for possible causes of unexpected phone shutdowns.
Disable Auto-restart on the phone.
Reboot the phone or tablet in safe mode.
Perform a factory data reset on your phone or tablet.

https://www.samsung.com/ae/support/mobile-devices/samsung-phone-unexpectedly-powers-off/