Original topic:

Samsung s23 ultra contactless payment not working.

(Topic created on: 07-22-2024 05:33 PM)
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pradip321
Active Level 1
Options
Galaxy S
Recently I bought this device and now I'm unable to use contactless payment. Is there any ideas that can be used to make it work. I don't want to go service center cause it's time consuming 😒 
3 Comments
MOQBALI
Expert Level 4
Galaxy S
Your device's default payment app will be used when checking out at stores and other locations. If your NFC payments aren't working, you can check the selected default app. Step 1. Go to Settings > Connections > NFC and contactless payments.
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MOQBALI
Expert Level 4
Galaxy S
Sent by Copilot:

I’m sorry to hear that you’re having trouble with contactless payments on your Samsung Galaxy S23 Ultra. Let’s troubleshoot this issue together! Here are some steps you can try:

Check NFC Settings:

Open your phone’s Settings.Tap on Connections.Select NFC and contactless payments.Make sure NFC is enabled.Choose your preferred payment app (e.g., Samsung Pay or Google Pay) as the default payment service1.

Update Firmware:

Ensure your phone is running the latest firmware. Sometimes updates fix compatibility issues2.If you haven’t already, restart your phone after updating.

Clear Cache Partition:

Turn off your phone.Press and hold the Volume Up + Power buttons simultaneously until the Samsung logo appears.Use the volume buttons to navigate to Wipe cache partition and select it.Reboot your phone.

Try Samsung Wallet:

If Google Pay isn’t working, try setting up Samsung Wallet instead. Sometimes switching payment apps can resolve issues3.

Remember to test contactless payments after each step. If the problem persists, consider reaching out to Samsung support or visiting a service center for further assistance. 📱💳4! Let me know if you need any more help!

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Samsung_specialist
Community Manager
Options
Galaxy S

Open your phone’s Settings.
Tap on Connections.
Select NFC and contactless payments.
Ensure NFC is enabled.
Choose your preferred payment app (e.g., Samsung Pay or Google Pay) as the default payment service.
Update Firmware:

Ensure your phone is running the latest firmware.
Sometimes updates fix compatibility issues.
If you haven’t already, restart your phone after updating.
Clear Cache Partition:

Turn off your phone.
Press and hold the Volume Up + Power buttons simultaneously until the Samsung logo appears.
Use the volume buttons to navigate to "Wipe cache partition" and select it.
Reboot your phone after clearing the cache.

Try Samsung Wallet:

Try to download samsung pay/wallet 

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