Original topic:

Samsung s23 post one UI 7 issues

(Topic created on: 05-02-2025 08:01 AM)
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koushik-23
Active Level 1
Options
Galaxy S
Hi All, I was very eager to have one ui 7 in my s23 but later updating to new software I experienced some of the issues below. Will samsung be able to resolve these issues now
1. Camera quality has gone bad 
2. Battery dropping badly 
3. Mobile gets hotbox even after using small applications.

I have a guilt of upgrading to one ui 7 so fast. What did samsung do during beta test. Is this a failure for #samsung
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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