bharathmangalor e
Active Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago in
Galaxy SHey Samsung Community,
I need your help with a serious problem affecting multiple S21 FE 5G users, myself included. Many are seeing a vertical white line on their screens after the June/July update.
I personally have never dropped my phone and don't have any kind damage on the display. I have tried safe mode and checked for updates, but the line's still there. Anyone got a fix? Let's get Samsung's attention on this matter as it's just not acceptable to get these sort of issues on a phone that's just a year from its launch ! I demand Samsung to provide answers and if any solution is there please let us know as it's purely a software issue that's the cause of this problem.
I don't believe the user needs to pay for a screen replacement if that is the necessary action that is needed to be done.
3 Comments
goodthings
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago in
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago in
Galaxy S
Your's most welcome to here.
cs_member10
Expert Level 5
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
Warm Regards,
Samsung Customer Support