Original topic:

Samsung s21 fe line issue

(Topic created on: 01-03-2024 06:05 PM)
444 Views
mindfreakar
Active Level 1
Options
Galaxy S
i am also facing this issue. Samsung must take necessary action regarding this issue. i informed the customer care people regarding this, and they are saying there is no other solution except changing the display which comes around 13000 rupees. this is not right. we are facing this issue only because of your software update. i bought my s21fe on august 2022. this problem should be taken very seriously. This will lead the consumers to doubting Samsung's quality. please take necessary solution and please let us know.

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10 Comments
Apoorv_Jadhav
Active Level 4
Galaxy S
Which varient Exynos or SD888?
saurav0109
Active Level 4
Galaxy S
He bought is this phone on Aug 22 . Snapdragon variant released just couple of months back.
mindfreakar
Active Level 1
Galaxy S
Yes
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mindfreakar
Active Level 1
Galaxy S
Exynos
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saurav0109
Active Level 4
Galaxy S
Please tell me what charger you are using.
I am asking just for my knowledge.
mindfreakar
Active Level 1
Galaxy S
Original samsung charger
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We'd request you to share the service center details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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mindfreakar
Active Level 1
Galaxy S
Yes done. 🤞🏼
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soumya_rakshit
Beginner Level 2
Galaxy S
I purchased s21Fe on 22nd October 2022, facing the same issue after the 1st dec security patch update. I visited the service center, and they told No solution other than changing the display, and they told me the display cost is 15,000! I am literally surprised about your care wise price variability! When I asked for the proposal they told, I have to pay Rs. 360 for getting proposal. Literally surprised!
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