Original topic:

Samsung s21 fe green line issue

(Topic created on: 06-08-2024 12:24 PM)
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Abdulsamad13386
Active Level 1
Options
Galaxy S
Samsung just realesed may security update and now my phone display have two line instead of one 🙃. Good samsung.
8 Comments
Umangmathur
Expert Level 5
Galaxy S
Try complaining to samsung support 🙏
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rockzzz
Active Level 8
Galaxy S
No use i complained my,handset still in,samsung service center 1 week
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rockzzz
Active Level 8
Galaxy S
No use bro,samsung waste better to take redmi or any other,phones
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Aswinraj1966
Active Level 4
Galaxy S
Facing same problem
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Aswinraj1966
Active Level 4
Galaxy S
Don't update, if green line comes after update samsung will not take any responsibility
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

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