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Original topic:

Samsung s20 ultra

(Topic created on: 10-20-2021 08:12 PM)
killa500
Active Level 1
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Galaxy S
The mobile keeps restarting like crazy himself many many times at once after update 1/9/2021
And in samsung service center say as it is easy it is need mother board because granty is ended and the mobile in new status and they donot say why he do that
9 Comments
aramis
Active Level 10
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Galaxy S
format the phone first
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killa500
Active Level 1
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Galaxy S
Already make reset and format, and samsung service center makes format from their pc and when start restore every thing from cloud it began restart again
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aramis
Active Level 10
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Galaxy S
you could have an app installed (included from cloud) that causes corruption
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killa500
Active Level 1
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Galaxy S
I already remove most of them but it is keeping restart every day but samsung services saying motherboard while in safe mode didnt restart 😅
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SebinKC98
Active Level 4
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Galaxy S
Go to settings >Tap Device care >Tap on 3 dots on top right > go to Automation > check whether auto restart at set times is enabled if it's enabled just disable it .. if it doesn't fix the issue factory reset the device which solves most of the issues... if planning to Reset the device make sure to backup all the docs things u need too..
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killa500
Active Level 1
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Galaxy S
Already make reset and format all from mobile, and samsung service center makes format from their pc and when start restore every thing from cloud it began restart again
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Samsung_specialist
Community Manager
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Galaxy S

Thanks for the advice on this! 

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Meetrishii
Active Level 6
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Galaxy S
Hi don't restore everything from cloud and check after hard reset
Samsung_specialist
Community Manager
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Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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