Original topic:

S21 ultra restarting randomly

(Topic created on: 10-20-2021 01:13 PM)
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Blackfyre
Active Level 1
Options
Galaxy S
Anyone else having the same issue? Mine is new n it has done it 4 times already. 4th time it froze n restarted. There are also lags n stutters while unlocking n switching between apps is it some ui issue that can be fixed in future bugs? 
Any insight will be highly appreciated. I'm quite worried I love this phone I don't want it to have any problems 😔
10 Comments
mesopotamiax
Active Level 6
Galaxy S
I'm having this problem too
Blackfyre
Active Level 1
Galaxy S
How often does ur phone restart?
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Samsung_specialist
Community Manager
Options
Galaxy S

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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ProgRidha
Active Level 10
Galaxy S
I am having same phone but I never get this issue

Is the freezing happening in specific application or randomly???
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Blackfyre
Active Level 1
Galaxy S
I got it 3 times while closing apps today I was using Google lens suddenly it froze n went black n then I had to restart. I get the error reports on the members app after this happens.
ProgRidha
Active Level 10
Galaxy S
That's really not good hopefully u will get reply from samsung people in members since u send an report
Blackfyre
Active Level 1
Galaxy S
Yeah I hope so to.
SebinKC98
Active Level 5
Galaxy S
It might be some software glitch/bugs just try factory resetting the device or try clearing cache partition.
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Blackfyre
Active Level 1
Galaxy S
I hope its a software thing. I will do it soon. Thank you for the tip, highly appreciate it.