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03-22-2020 05:28 PM in
Galaxy S- Mark as New
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03-22-2020 06:19 PM in
Galaxy S- Mark as New
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03-23-2020 03:39 PM in
Galaxy SHey there,
Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.
Thank you
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03-28-2020 12:09 AM in
Galaxy SI have the same issue with my s20 ultra.
I did the update and while it was installing it it overheated and in around 1 min it lost 5% of battery.
I opened the camera and it started heating up without actually taking any pics or videos so I closed the app so it doesn't overheat.
In around 5 mins it went from 98% to 91% and the brightness is halfway .
There's no sim card in it yet so signal wifi etc are all off .
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04-07-2020 02:21 AM in
Galaxy Sthe huge battery mah is a scam. samsung should hsve noticed that their battery is not good enough for their so callex flagship phone. fyi it is overheating when using camera or using the phone in room temperature . just using social media app. im just using i.g. and facebook. but still its draining the battery so fast. already contacted samsung and they remotely checked my phone and the staff told me its not faulty. so i ask her. so whats the main reaskn why battery is draining fast. she said. coz you are using your phone. omg that answer is unacceptable. hahaha. for 4500mah battery . it only takes 5 to 6 hours battery life. this freaking phone cant withstand the social media app? #samsung gotta be kidding me
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07-05-2020 09:45 PM in
Galaxy SI'm a Samsung user since note 8 and I never had any problems as such before.. but now it is truly disappointing what is happening.. I switched the 5g off and not using it just because I was told it was the reason of overheating..
please help 🙏 ..
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10-24-2021 01:35 PM in
Galaxy SHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
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07-05-2020 09:59 PM in
Galaxy S- Mark as New
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07-22-2020 02:00 PM (Last edited 07-22-2020 02:01 PM ) in
Galaxy SI am facing the same issue. Heat raises like iron when I use camera zoom and battery drains quickly. I want to know this happens only on Exynos Processor version?
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07-22-2020 02:05 PM in
Galaxy S