s20 ultra overheating while using camera app/ bad autofocus

[osmaalam]

My s20 ultra overheats everytime I use the camera app. I tried looking it up on Google but no one is talking about this issue. Is anyone facing similar problem?

Also I received update for the camera but the auto focus is still not good especially in low light. 

Will Samsung fix these issues? 

[alrayhi]

To be honest the battery also doesn't show its really 5000 mah. Very strange huwaei is the best battery life. And about camera I guess two days ago was updated about camera issues

[Samsung_specialist]

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

Thank you

[IchBVB]

I have the same issue with my s20 ultra.

I did the update and while it was installing it it overheated and in around 1 min it lost 5% of battery. 

I opened the camera and it started heating up without actually taking any pics or videos so I closed the app so it doesn't overheat.

In around 5 mins it went from 98% to 91% and the brightness is halfway .

There's no sim card in it yet so signal wifi etc are all off .

[ashermark]

same experience with my galaxy 20+ .
the huge battery mah is a scam. samsung should hsve noticed that their battery is not good enough for their so callex flagship phone. fyi it is overheating when using camera or using the phone in room temperature . just using social media app. im just using i.g. and facebook. but still its draining the battery so fast. already contacted samsung and they remotely checked my phone and the staff told me its not faulty. so i ask her. so whats the main reaskn why battery is draining fast. she said. coz you are using your phone. omg that answer is unacceptable. hahaha. for 4500mah battery . it only takes 5 to 6 hours battery life. this freaking phone cant withstand the social media app? #samsung gotta be kidding me

[Samsung_1KbA626]

S20 ultra 5g is overheating and start getting hot 🔥 faster after the recent camera update.. anyone can advice me how to solve this problem..
I'm a Samsung user since note 8 and I never had any problems as such before.. but now it is truly disappointing what is happening.. I switched the 5g off and not using it just because I was told it was the reason of overheating..

please help 🙏 ..

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

[osmaalam]

honestly this is because of this region receiving the exynos variant instead of the snapdragon which is much better.

[ThetPaingSoe]

I am facing the same issue.  Heat raises like iron when I use camera zoom and battery drains quickly. I want to know this happens only on Exynos Processor version?

[osmaalam]

aparrently yes, all complains are coming from exynos users.