Original topic:

Samsung s20 fe 5g BATTERY ISSUE

(Topic created on: 03-25-2024 11:14 PM)
765 Views
mith37
Active Level 4
Options
Galaxy S
Samsung S20Fe 5g having terrible battery backup drains battery too much quick even with normal use and power saving mode... And in 5g +120hz drain like no time and gets Overheating issue too 

Even after soo many security updates.. no battery fix provided always gets worst. 

Kindly provide battery issue solve update fix with overheating issue fix !! In S20FE 5G 

Thank you
7 Comments
Anonymous
Not applicable
Galaxy S
It's because the battery is too old and hence is degraded. You can have the battery replaced for ₹1,730. Otherwise, you can buy a new phone, most preferably the latest phones.
0 Likes
mith37
Active Level 4
Galaxy S
Na it doesn't drain that quick !! Way degraded battery or phone does
And I'm using this phone since release
0 Likes
Anonymous
Not applicable
Galaxy S
Oh. Ok
0 Likes
mith37
Active Level 4
Galaxy S
I posted with reason... Kindly do not spam
0 Likes
Anonymous
Not applicable
Galaxy S
I'm not reporting it, stay assured. I know this has a purpose.
0 Likes
mrballar
Active Level 3
Galaxy S
You updated to latest software update..is the update safe?
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue:
Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation
Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level
Kindly set the device display brightness in auto mode (If available).
Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes