Kindly reset factory data without backup of apps also turn off eye comfort shield in display settings, then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.
Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
