Original topic:

Samsung pay

(Topic created on: 04-03-2024 10:13 PM)
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Junooniii
Beginner Level 2
Options
Galaxy S
Samsung pay is not working in My S23 ultra
4 Comments
MOQBALI
Expert Level 2
Galaxy S
Activation of the service depends on whether it is activated in your country or not. For example, you can add UAE bank cards even if you are in a country other than the UAE. Because it is supported by Samsung and the UAE government.
MOQBALI
Expert Level 2
Galaxy S
If it was working before the update, there may be a problem with the program's compatibility with the new update.
Junooniii
Beginner Level 2
Galaxy S
My colleagues have smart phones, works fine in their mobile phone
Samsung_specialist
Community Manager
Options
Galaxy S

If Samsung Pay is not working on your Samsung S23 Ultra, here are some troubleshooting steps you can try:

Check for Updates: Ensure that your Samsung Pay app is up to date. Go to the Google Play Store, search for Samsung Pay, and check if there are any available updates. If there are, install them and see if it resolves the issue.

Restart Your Device: Sometimes, a simple restart can fix minor software glitches. Restart your device and then try using Samsung Pay again.

Check Internet Connection: Make sure your device is connected to a stable internet connection, either through Wi-Fi or mobile data. Samsung Pay requires an internet connection to function properly.

Update System Software: Ensure that your device's system software is up to date. Go to Settings > Software update > Download and install to check for any available updates.

Check Samsung Pay Settings: Go to Settings > Apps > Samsung Pay and make sure all necessary permissions are enabled. Additionally, ensure that NFC and MST (Magnetic Secure Transmission) are turned on in your device settings.

Clear Cache and Data: If the issue persists, try clearing the cache and data for the Samsung Pay app. Go to Settings > Apps > Samsung Pay > Storage > Clear cache/Clear data. Note that clearing data will remove any saved cards or payment information, so you may need to re-enter them.

Check for Compatibility: Ensure that your device is compatible with Samsung Pay. Some regions or devices may not support Samsung Pay, so it's essential to verify compatibility.

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