Samsung is not replacing green line issue on S22 ultra

[Adnan030]

I went to the service center because I heard the news that Samsung has extended the deadline for screen replacememt for the devices with the green line issue. When I went to the service center, I was shocked to hear that Samsung is replacing green vertical lines only on the S21 series, not on the S22 series. They are only replacing horizontal lines on the S22 Ultra. This shows Samsung's true colors, as they know most people are facing vertical lines, not horizontal ones....so thats why and why should it matter whether the line is horizontal or verticall this is just as excuse ...

...SHAME ON YOU SAMSUNG WORST BRAND EVER DON'T BUY SAMSUNG PRODUCT EXPECIALLY THE MOBILE PHONE ....💩💩💩 ....... when i contacted to Samsung support they are saying that i can get a one time free replacement

[SAURAVMISRA]

That is specificaly for S21 Lineup.

[Adnan030]

Bro s21 line is old compare to s22 but still they are not replacing

[SAURAVMISRA]

That offer is only for s21 lineup. And not applicable for any other phone, doesn't matter whichever phone you have.

[Adnan030]

Read it what samsung support says

[SAURAVMISRA]

Show it to service center instead. Showing it here wont help you anyways.

[Adnan030]

Already shown it but they are unconcerned ...

[DurgaMutyala]

Samsung care team showed their internal circular to me.. Samsung offering freen screen replacement for s22 ultra for horizontal lines only

[Adnan030]

And one more thing, the S21 series is almost 3 years old. Again, they will find an excuse not to replace it as the phone is 3 years old.

[rockzzz]

Yes bro very waste samsung i never buy samsung again i am going with other brand

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support