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07-05-2025 12:34 PM in
Galaxy S- Mark as New
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07-05-2025 12:38 PM (Last edited 07-05-2025 12:38 PM ) in
Galaxy SI think you should install
Some apps
Like true caller
Which might solve the issue
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07-05-2025 12:43 PM (Last edited 07-05-2025 12:44 PM ) in
Galaxy SCheck for clearing the apps cache
Then open the messaging app
Then set it as default Then
Go to settings in the message app
Then go to notifications
Then go to notification category
Allow or enable the option for
General notifications
New message sim 1
New message sim 2
AX YOUR SIM NAME
HOPE IT HELPS
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07-05-2025 12:56 PM in
Galaxy S- Mark as New
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07-05-2025 12:56 PM in
Galaxy S
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07-05-2025 04:24 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
