1. After upgrading to Oreo, s7 is not able to detect network when auto connect option is selected. 1 sim is jio and other is airtel.I have to select LTE only for Jio and for airtel 2G only. 2. When Jio sim has no network then it shuts off and airtel is also shut off. 3. When one jio sim is switched off then 2nd sim is airtel active.In case of lte/3g/2g auto connect selection data works on 4g but I cannot receive or send calls.For that I have to switch to 2g only mode.Then calling can be done. 4. Factory reset the mobile from service centre 2 times.But not worked. Changed the Jio sim and airtel sim several times but not worked.
What is the solution?Please replace my mobile or I have to go to consumer court.
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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