Samsung galaxy s21 fe 5g , camera issue

[GauravSP]

In Samsung galaxy s21 fe 5g, After April patch update the camera pics downgraded and now after September update the picture take are coming with white background tint and is looking like a picture taken from a basic phone. Even 10 or 15k phones picture are looking better, now after this September update. 

Overall daylight photos are manageable but night photos are looking worst. Before this update this phones picture were looking extraordinary and natural. Now after update it's totally reverse.

Have cleaned camera lens and retest camera setting then also same issue. 

Samsung please resolve this, it's totally a software issue, as it's fe series which is made for fans, resolve the issue Samsung.

[sharma23]

Yes agree

[beast098]

Hi can you confirm a thing. The front camera of this phone is 32 mp but when am clicking photo from front camera in details it says only 7-8mp.

[srini247]

Sumsung is playing us really , it won't sustain in market if they continue this ,my wife 10 k phones took better pics today ,decided to use that phone for pics today

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[SouravChakraborty334]

I did every step but still its not working and my s21 fe back panel is also coming out i dont know how😩(the plastic one the glue was not properly use i guess).

[SouravChakraborty334]

Yes i also agree. At night time the photo have less detail and and photo are very poor.previously night photos were awesome but now its very bad. Please improve camera in oneui 6 or in next patch🥺

[SouravChakraborty334]

And day time photos are okay but i have high hopes from samsung

[SouravChakraborty334]

But overall in this price range it a great phone i am big fan of samsung as my previous all phone were from samsung i have no complaints on those phone they were awesome.😊

[SouravChakraborty334]

And does anyone have problem with super slowmo at night time everything get extra smooth and in super steady video.