Original topic:

Samsung S24 Ultra

(Topic created on: 02-07-2024 09:30 PM)
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Rujlan
Active Level 1
Options
Galaxy S
I haven't received my rewards points after 14 days of purchase. Its been more than 15 days now. Any help it was a pre order
3 Comments
karam-khoury
Active Level 1
Galaxy S
Same here. Also, I didn't get the 2 years of care+
I tried to call the support twice, and they confirmed that it would be automatically applied.
MOQBALI
Expert Level 2
Galaxy S
Like you, I have completed 14 days and have not received anything from the purchase offer. It did not happen that we told customer service that after 14 days, it would be added rewards and care+ 2 years.
Samsung, we need confirmation of what's going on😳🤔
Samsung_specialist
Community Manager
Options
Galaxy S

Kindly share the order number associated with the purchase.

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