I got green line issue on my S23+ model. Its out of warranty and also samsung not helping with free replacement. There is no dent or damage in screen. They are saying there is not much complaints received yet for this model, hence we can't help you.
They also said due to my usage this could have come. Somebody plz help me if you faced same issue and solved.
They are asking around 12k for display :(
I have already posted in social media, youtube and even consumer complaint helpline. I strongly believe its due to October update I got the green line. The phone was not even in my hand while the green line came. Its totally unfair play by samsung to pluck money from me. 90k phone is worth just for an year.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)
I'm also facing the same issue with my S23. They told me the same thing, that I need to pay for a replacement. I don't understand why, after investing over 50,000+ in a smartphone, we are being scammed by Samsung. They also mentioned no one has raised the same issue so Samsung has not declared this an issue for free replacement
