Original topic:

Samsung S23 Ultra Users Seek Urgent Fix for Battery Drain After One UI 6.0 Updat

(Topic created on: 12-09-2023 03:44 PM)
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akshayrajan
Active Level 1
Options
Galaxy S
Noted a significant increase in battery drainage on the Samsung S23 Ultra after the One UI 6.0 update. Prior to the update, I could reliably use my phone for a full day with moderate usage (85% to 19%), and under normal use, it would last more than a day (85% to 15%). However, following the One UI 6.0 update, the battery backup has significantly worsened. It now takes only 2 hours and 38 minutes to deplete from 85% to 64% during normal usage (last charged 4 hours and 20 minutes ago). I am attaching a screenshot for reference.

I kindly request the Samsung team to address this issue promptly and release an update to resolve the battery drainage problem. Your swift attention to this matter would be highly appreciated.
6 Comments
Zammi
Active Level 7
Galaxy S
How many days since you updated?
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akshayrajan
Active Level 1
Galaxy S
14 November updated my phone
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Zammi
Active Level 7
Galaxy S
In settings, go to Battery and Device Care, tap on Battery to see what is draining your battery. You can get a idea which apps are consuming more battery.
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akshayrajan
Active Level 1
Galaxy S
Checked that also.
I didn't noticed unnecessary uses of applications
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Zammi
Active Level 7
Galaxy S
What's your processing speed under More battery settings.?
Also you can try disabling Adaptive battery for few days to see if it helps.
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Samsung_specialist
Community Manager
Options
Galaxy S

When you experience fast battery drain in your Samsung Galaxy phone, you may need to do the following to check it and decide whether you need to replace it or not.

1
Check if you are using unapproved charger
Unapproved chargers or cables can cause the battery to explode or damage the device. Any damage determined to be caused by using unapproved chargers or cables will result in the voiding of the warranty.


2
Don't use the old charger
Using the old charger of the old device may provide less power from the charger to the new device. It may not charge or the charge will take a longer time.

3
Check if the charger used is compatible for your Galaxy device.
Note that the different devices have different required charging current and thus it must correspond with the output of the charger charging current.


4
Close all the applications
Note that while charging, we advise closing all the applications on the device and turn off the mobile data or WI-FI.


5
Use Power saving mode
Power saving mode can reduce the battery consumption, by enabling Power Saving Mode in Samsung Smartphones.
You can now control your mobile device's battery usage through the Power saving mode settings when the battery charge drops.

5
Use the device on the safe mode
If the battery drains fast while using, we recommend using the device on the safe mode to check the problem of the device.

To activate the safe mode you may need to:

Shut down the device and restart it again.
When the Samsung logo displays press and holds the volume down key until the lock screen display.
When the lock screen displays Safe mode will be shown in the lower-left corner of the display.
Note: By activating the safe mode we have just disabled the third-party application and no data have been lost. You may need to keep an eye on the device for 2-3 hours and watch the battery consumption if the issue is solved or not.

To deactivate the safe mode you may need to:

To deactivate the safe mode, you just need to restart the device.

To find the closest service center to you, please follow this link: https://www.samsung.com/ae/support/service-center/

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