Original topic:

Samsung s21 ultra SM-G998U

(Topic created on: 12-09-2023 06:46 PM)
215 Views
malikumar7
Active Level 3
Options
Galaxy S
I received update notification in samsung member but not update my phone UI 6 Android 14
Serial number R3CR70EEN0T

image

Pleese Check And Tell me Why Are not Showing update in my phone
9 Comments
Zammi
Active Level 7
Galaxy S
Your's is USA model. Maybe you will have to connect to a VPN.
Do you get monthly security updates without connecting to VPN? 1702137120462.jpg
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malikumar7
Active Level 3
Galaxy S
Ok i will try..
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malikumar7
Active Level 3
Galaxy S
No i dont received any security update.
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malikumar7
Active Level 3
Galaxy S
Bro i try with vpn but this message coming please tell me..
Solution 1702149329073.jpg
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Zammi
Active Level 7
Galaxy S
Try below instructions from a computer.
(Computer should be connected to VPN)

https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/
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Zammi
Active Level 7
Galaxy S
Your phone is USA carrier locked model (U), unlocked later. If you are not technical person, you might need someone's help to manually flash the matching updates. Can be downloaded from https://samfw.com/

Backup everything before giving your phone to manually flash the updates.
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Zammi
Active Level 7
Galaxy S
These are the firmware for your phone. I have seen in XDA if the phone is unlocked, U1 firmware can be flashed.

But get help from someone who has experience. Maybe Samsung service centers can help you.

https://samfw.com/firmware/SM-G998U
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Galaxy S
In the post it's mentioned update completed is N/A
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Samsung_specialist
Community Manager
Options
Galaxy S

We appreciate your interest in the upcoming Android 14 update for your Samsung device.
Kindly be advised that Samsung will be providing it soon and any announcement will be notified through the Samsung members app.
It is important to note that the supported functions and schedule may be subject to variation based on the specific model, country, or network operator. Update schedule and eligible models could be changed if we encounter any issues through ongoing review.

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