Original topic:

Samsung S22+ green line issue after update

(Topic created on: 3 weeks ago)
182 Views
adarshc04
Active Level 4
Options
Galaxy S

image


Hi everyone,

I am writing to share my experience with my Samsung Galaxy S22 Plus. After a recent software update, my phone developed a green line on the screen. This issue appeared out of nowhere and seems to be related to the update itself.

I contacted Samsung customer care, expecting a resolution. However, to my surprise, I was told I would need to pay for a screen replacement. As a loyal customer, I find this unacceptable. The problem occurred after a software update, which is clearly not my fault.

I’ve also escalated the matter by emailing the CEO, but I have yet to receive any response. It's disappointing to see a company like Samsung, known for its innovation and customer service, treat valued customers like this.

I hope Samsung addresses this widespread issue soon and offers a solution without pushing the cost onto customers.

Has anyone else faced the same problem? How did you resolve it?

Thanks in Advance !

39 Comments
Vikasofficial
Expert Level 1
Galaxy S
Very sad news bro 😢 for green line in your mobile I am sorry to hear about the unfortunate situation regarding the green line on your mobile device. 😔
0 Likes
adarshc04
Active Level 4
Galaxy S
Yes bro
Fed up of calling the customer care daily🥲
0 Likes
Glimpse
Expert Level 5
Galaxy S
Greenline becomes so common in samsung smartphone. I was lucky that samsung helps me in replacement
adarshc04
Active Level 4
Galaxy S
Yes u are lucky for that
0 Likes
S23Cam
Active Level 1
Galaxy S
It looks like selling techniques of flagship phones...
adarshc04
Active Level 4
Galaxy S
Yes it might be
0 Likes
Loganathan10
Active Level 1
Galaxy S
Any solution given from customercare I am facing same problem from s22 ultra after October update
adarshc04
Active Level 4
Galaxy S
No bro
0 Likes
Rkathir
Active Level 1
Galaxy S
As I enquired yesterdat with service center, they will do screen replacement for s22 ultra. So, you can approache at your nearest service center.