My Samsung S21 fe (Exynos) is Automatically Restarting Again and Again After Updating ONE UI 6. When i am using My Phone, The phone is not restarting automatically. But when i Don't Use my Phone, The phone Keeps Restarting.
When The Phone ia in Charging, That time the phone is not Restarting Automatically. But When I Screen of My Phone after using, It keeps Restarting within 20 seconds after screen off.
Note:
I already Tried-
• Reseting All Setting
• Turning Off Auto Restarting Option from Device Care
• I can't find Any Auto restart Option in Ganeral Management Section.
• Factory Reseting is Unable for me. Becasuse I Have So many data and I Can't backup these.
So What should i do now? Should i Keep My Phone Switched Off?
As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
