For the past month, I've encountered a persistent problem with my Samsung Galaxy S9 FE device that I believe some of you might be experiencing as well.
😥Problem: While charging for 45 minutes or longer, my tablet consistently restarts and gets stuck at the Samsung logo.
🔰Attempts to Solve: I've explored various solutions, including changing the charger, performing a reset or hard reset, and updating the device. Unfortunately, none of these efforts yielded positive results.
🧐Discovery: After some investigation, I identified that an app, specifically Samsung Notes, was causing frequent crashes. To verify, I navigated to Settings > Battery and Device Care > clicked on the three dots menu > Apps with problems.
✅️Solution: I opted to uninstall Samsung Notes completely, and the results are remarkable – no more freezes or reboots. Additionally, I observed a significant improvement in charging speed, particularly with fast charge support. Therefore, I encourage anyone facing a similar issue to give this solution a try.
➡️Note:I hope this post catches the attention of Samsung, prompting them to investigate and address this issue. While I miss having Samsung Notes on my Galaxy S9 FE, the stability gained is well worth the sacrifice.
Thank you for sharing your feedback, we request you kindly share the log file. This will help us to further investigate the issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
