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07-31-2024 05:24 PM in
Galaxy SI hope this message finds you well. I am writing to express my concerns regarding ongoing issues with the Purple Line on display on my S20 PLUS.After recent update, I discovered that this issue is actually a common problem among Samsung Galaxy S series mobile even on latest releases.
At first,a narrow color-less line was seen at random so i just restarted my phone and it was gone but again after 8-10 hours the color-less line came back and thought i would restart again and it would be gone but after restart purple/pink line pops up,after few days a color-less can be seen again coming at other part of display.
I would appreciate it if Samsung could provide some insight into this matter and address my concerns. I understand that technical issues can occur with any device, but this particular problem has raised doubts in my mind. I would like to know if Samsung is taking steps to address and rectify this issue, and whether there are any solutions available
Thank you for your attention to this matter. I look forward to hear from Samsung so that they can restore my confidence in the brand.
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07-31-2024 05:29 PM in
Galaxy S- Mark as New
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08-04-2024 06:00 PM in
Galaxy SNot like this,its purple lines
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07-31-2024 06:23 PM in
Galaxy SCapture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's display would be replaced free of cost.
It may take around 15 days
Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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08-04-2024 06:05 PM in
Galaxy Ssorry i didn't understand about the list.which list???\
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08-04-2024 06:42 PM in
Galaxy S- Mark as New
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08-04-2024 07:15 PM in
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08-04-2024 07:33 PM in
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07-31-2024 10:35 PM in
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08-04-2024 06:04 PM in
Galaxy SBy doing this could i get free replacement??
