Sharathsys
Beginner Level 2

I recently software updated my phone, after the update I'm getting horizontal lines and flickering when unlocking the phone using power button and a huge green tint on my phone. The display has got discoloration after the software security update, normally screen is fine but if we unlock using Power button this issue is happening. Temporarily if I am removing auto brightness and keeping always on display and do not use power button to unlock this issue does not occur, but when a call arrives the issue is still there.
Service station guys really not even aware of this issue I am surprised, they are living in an alien world when their mobiles are having this serious issue worldwide, pathetic.
I have lost trust on Samsung now, for time being I am switching to Oneplus, but I am really looking forward for Samsung support to keep my faith back in Samsung. 

3 Comments
S10PlusIndia
Active Level 7
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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gkarunakary2j
Active Level 3
not only yours, almost everyone having same problem, talk is it is caused by software update after oneui 2.5, mine was s9 having same problem for 3 months, turn always on display, enable fingerprint unlock, press power button then tap on screen until u see the clock then unlock with figerprint
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