Samsung Galaxy S21 FE - White line issue on display

[RanjeetPatra]

Is there any Samsung Galaxy S21 FE user who got lines on their display after the software update and your phone is out of warranty but still you received a free display replacement? Please share your experience!

White line issue on Samsung Galaxy S21 FE 

[RanjeetPatra]

3years old

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. Also. we would like to inform you that as of now, there is no free-of-cost policy available for screen replacement on these devices. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ambrushanx]

That's why I stopped updating my phone

[RanjeetPatra]

I'll never repair this phone in my money. Who knows after replacing display, again this issue will not happen! I'll buy an iPhone & I'll show this device to those who is interested to buy Samsung.

[ambrushanx]

Great decision if your phone is old you shouldn't go for repair. During the COVID era they used very cheap materials and also apple have the Samsung screen so they are also having similar issues but not with newly launched devices

[RanjeetPatra]

Brands like One Plus, Iphone are offering free display replacement for every users who are affecting by green,pink,white line issue even they're out of warranty but Samsung is a billion dollar company doing cheap tactics with it's loyal users. I think Samsung's smartphone business is going to be end in India in between next 5years like LG & Sony.

[ambrushanx]

I also think so

[Vichukumar]

Hi, im having samsung s21 fe 5g had same white lines on screen issue. Out of warranty also.
When i went to samsung sevice centre at coimbatore, Tamilnadu. They told except this samsung s21 fe 5g other models screen has been replaced free of cost. It was under R& D so.it will cost around 11K.
It was software update issue why we ( custormer) have to pay amount?