Original topic:

S9 update

(Topic created on: 02-23-2021 08:53 AM)
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vkihba9
Active Level 6
Options
Galaxy S
Post recent security patch, S9 is getting slower. Samsung is also pushing old smartphone users to upgrade by slowing their old devices.
4 Comments
Anikroyale
Expert Level 5
Galaxy S
They are not. How did you update the software?
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Ehsank
Expert Level 5
Galaxy S
once clear Wipe cache partition
and observe

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect withpc/laptop or type c earphone only for Android 11 )

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.
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Prashantbgh
Active Level 10
Galaxy S
may be you are right
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Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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