Green Line issue

[roshikbAngali]

I have been using Samsung S23 for over 2.5 years now. Recently with a software update, there appears to be a green line or dead pixel in a single straight line from the top to the bottom appears to be on the left part of screen. It's not on warranty now how much can Samsung Service Centre charge now ?

Also, this happened few months back on my Samsung Tab S9+. Since it was ob warranty the service centre replaced the display without any charge. This is now getting on my nerves now after investing a hefty amount on these premium devices if Green line appears just 2 years, this is not done. 

[Bhavik312]

Same happened with my s23 after update. A fades white line has appeared on my phone left side of the hole punch

[Bhavik312]

See

[roshikbAngali]

Yes, kinda same.

[Bhavik312]

Tuesday ja raha service centre.
Chat support has told me that if the phone is under 3 years with original bill then they will replace the display

[roshikbAngali]

Thankyou so much. Then let me contact with the Samsung Support

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[Devv_007]

Are you from a location where the temperatures are usually high?