S25 ultra network problem both sim not showing 5g

[Nitinp]

My new s25 ultra not showing both sim 5g network 😑 

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[naviaz]

Congrats for new phone!
My 25U shows both sim 5G.
Try restarting & after a restart a notification tells you to tap & update both sims, try doing that & finally try reset network settings.
All the best with S25ULTRA 👍

[Arya111]

Fix Next Update

[Aadii_18]

Both my sims are working showing 5G on my S25U. Doesn't look like a software issue. Maybe check the network connections and reset

[Akshaycell]

I had network reset my S24 Ultra last month and after that it stopped getting JIO 5G. As I started to wonder and feel worried, in 5 mins, the 5G network came back. Maybe, you can give it some time in a 5G network. Please do reply if this helped.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support