S25 ultra freezing and restarting randomly.

[egk10]

I have uploaded numerous log files each time my phone freezes and restarts. I have also submitted video proof showing the phone freezing with a grey screen for a few seconds. However, Samsung refuses to take accountability for the issue.

Is anyone else experiencing this problem? It occurs randomly, sometimes even up to three times a day.

I tried a factory data reset and even submitted my device to an authorized service center. They kept it for one and a half days, flashed the firmware, but the problem still persists.

Please help!

#S25Ultra

[egk10]

I must have submitted at least 10 reports on the Members app so far, or probably even more, but it's been completely useless!

[goodthings]

Your's most welcome to here.

[sd_ds]

Same happening with my S22 ultra recently for last 5 days. Is it some software bug?

[aman217807]

Dude same thing happening with my s22 plus also they pushed some update which we both have installed since then it is happening

[aman217807]

I thing i noticed happening when i am on wifi however I have to check it some more time

[Saswat_Saikia]

Recently bought s25. Having the same problem. I'm so heartbroken. This is not a hardware issue but a software one.