Original topic:

S22 ultra dead after updating to One UI 7

(Topic created on: Friday)
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jity3112
Active Level 2
Options
Galaxy S

My S22 ultra is dead. Firstly My device was starting freezing and restarting randomly like 2 to 3 times a day. Then suddenly one day it continuously restarting itslef again and again like 8 to 10 times and after that phone never switched on. I faced this issue after updating it to One Ui 7 and may security update in june 2025 before that i was using my device perfectly, there was no single issue regarding anything.

I visited the service center and after 2 days they told me that there is motherboard fault and battery fault on my device, and repairing cost is 44 k aprrox.

I just got frusted after listening it, i mean whose fult it was, Since this issue occured after updating it One UI 7 Samsung should take responsibility about this we payed lots of money and it was your falgship device., samsung cannot deny just saying that your device is out of warranty. 

I want my device back to normal since it was not my fault otherwise i have to take action against samsung.

8 Comments
bouvaneshe
Active Level 1
Galaxy S
samsung has to definitely take action on replace them for free of cost
BiRdMaN
Expert Level 5
Galaxy S
ScAMSUNG
jity3112
Active Level 2
Galaxy S
Correct.
We are here to make samsung aware about the issues we are facing after updating our device to one ui 7 and I also posted a vedio where my phone got stuck on a point. We are very serious about the issue because we trust samsung from many years. Meanwhile samsung is fixing the devices free of cost which is effected by green line issue then why samsung is taking so much of time to consider this motherboard issue as a software fault because of which its hardware got damaged. And we are feeling helpless beacuse it's not our fault.

A software is damaging the samsung flagship devices within 2 to 3 years then what is the point to announce 6 years of updates when the hardware is not able to handle 3 years of update.

This is very disappointing for a customer.

Samsung should think of there customers. Because many people are facing this type of issues on there devices and we are very disappointed with this. Me as a samsung fan, feel cheated when this happened with me. Still I am waiting in a hope that samsung will fix it and not let there customer feel helpless regarding there devices and services.
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Shad0ws
Beginner Level 2
Galaxy S
Getting the same issue random reboots and lags...also getting system ui not responding pop up
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jity3112
Active Level 2
Galaxy S
Kindly visit to service center before the device get dead.
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Shad0ws
Beginner Level 2
Galaxy S
I did visit they said it's motherboard issue so will have to change it or else sell the phone 😂
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Galaxy S
02rul ❤4gre5😂p
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Fiross
Active Level 2
Galaxy S
I, too, am a victim of this on my s22+...
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