Original topic:

S25 ultra camera vibrating issue

(Topic created on: a month ago)
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Lakshay31
Active Level 3
Options
Galaxy S
Recently I posted about s25 ultra camera constant shaking and vibration issue. Also, it's making rattling noise.
It seems that many other users are also facing the same issue. I just found a news article related to this. Can anyone confirm if they were facing this issue and if samsung provided some solution, is it fixed?
13 Comments
Orbit_Souvik
Active Level 3
Galaxy S
Don't know about the shaking and the vibration issue , but the rattling sound issue is not an issue , it been there from the s21 series for the . You might hear when shaking a phone with a periscope lens is typically due to the Optical Image Stabilization (OIS) mechanism.

If you found my answer helpful, feel free to mark it as Resolved by tapping the three dots at the top right of my reply. Thanks aa lot!
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Lakshay31
Active Level 3
Galaxy S
I am already aware about the OIS making noise while shaking the phone. But here the issue is something else. You can check the video in this article or my earlier post.

https://r2.community.samsung.com/t5/Galaxy-S/S25-ultra-camera-issue/td-p/18486039?src=ShareByUserCM
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the rattling sound comes because of a hardware-based feature called OIS. The gyro-sensors measure movements and send this data to a “microcenter, which then moves the lens to offset the motion. In short, OIS mechanically moves the image sensor in response to any shaking detected in your phone.

Warm Regards,
Samsung Customer Support

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Lakshay31
Active Level 3
Galaxy S
I understand how OIS works but the issue is something else. You can check the attached video in the earlier post

https://r2.community.samsung.com/t5/Galaxy-S/S25-ultra-camera-issue/td-p/18486039?src=ShareByUserCM
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PuruOfficial
Active Level 1
Galaxy S
I am also getting the same issuse since yesterday
Lakshay31
Active Level 3
Galaxy S
Take it to service centre. They will replace the camera sensors. Hope it will fix the issue.
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Prafulk
Active Level 3
Galaxy S
Im also facing the same problem with the recently purchased s25 ultra and this is a manufacturing defect.
PraveenKanthi
Active Level 1
Galaxy S
I am also facing same issue with s25 ultra.
Prafulk
Active Level 3
Galaxy S
I am facing the heavy stuttering and rattling camera on S25 Ultra. Samsung has to release official statement about this or recall the hardware defect devices. Repairs is not the way to suffer through a flagship phone.



Videos

https://youtu.be/Us952j6wxmo

https://youtu.be/TYZwrawI9zU