Original topic:

S25 ULTRA CHARGING ISSUE

(Topic created on: 03-13-2025 08:58 AM)
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GLADIATOR
Active Level 3
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Galaxy S
I just noticed my brand new s25 ultra is showing insane charging time . Over 2 hrs even whwhen i am using 45wat original charger and 5A cable that came along with charger. What could be the issue ?
6 Comments
GLADIATOR
Active Level 3
Galaxy S
😮1741836846668.jpg
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SungVarma
Active Level 6
Galaxy S
If the device is already hot or if you're charging in a hot environment then it might reduce the charging speed.
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phanipotluri
Active Level 6
Galaxy S
Please check your settings whether fast charging is enabled or not
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Fedron
Active Level 6
Galaxy S
I'm sorry to hear about the charging issues with your new Galaxy S25 Ultra. Several users have reported similar problems, even when using the official 45W charger and 5A cable. Here are some steps you can try to address the issue:

1. Disable Fast Charging: Some users have found that turning off the fast charging feature allows the phone to charge more consistently, albeit at a slower rate. To do this, navigate to Settings > Battery and device care > Battery > More battery settings, and toggle off Fast charging.


2. Use a Different Cable: It appears that using a standard USB-C cable, rather than a 5A cable, may resolve the problem. This is due to compatibility issues with the 5A cables.


3. Factory Reset: A factory reset has been reported to fix the issue for some users. Before proceeding, ensure you back up all your data. After the reset, it's recommended to set up the phone manually without using Smart Switch, as some users have experienced issues when using the Smart Switch app for setup.


4. Check for Software Updates: Samsung has acknowledged the charging issues affecting the Galaxy S25 Plus and Ultra models and is working on a fix. Ensure your device is up-to-date by going to Settings > Software update and checking for updates.



If these steps don't resolve the issue, consider reaching out to Samsung Support or visiting an authorized service center for further assistance.😊
GLADIATOR
Active Level 3
Galaxy S
As a miracle it is charging fast without anything done from my side😂 may be phone itself was waiting for me to notice this only 😂
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked you have mentioned that your issue has already been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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