Original topic:

S24 ultra

(Topic created on: 03-07-2024 12:02 PM)
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imrangill
Active Level 1
Options
Galaxy S
Hello team I just want to ask is there any issues still pending for s24 ultra because sometimes my WhatsApp just stop working and not responding same for the camera I have to restart the phone to make it work again should someone from samsung explain about this.
2 Comments
MOQBALI
Expert Level 2
Galaxy S
With me, no issue
Samsung_specialist
Community Manager
Options
Galaxy S

Make sure your device is up to date:

Go to Settings > tap Software update.

Tap Download and install.

If new software is available, you can choose Install now, Schedule install or Later.

If you still have the issue you can optimize internet connection.

If the problem still persists, you may change the settings to solve the problem as suggested below.

Setting 1. Clear App data and cache
Setting 2. Free up space on device storage
Setting 3. Reinstall the App
Setting 4. Factory reset the device

For more details you can check the below:


https://www.samsung.com/ae/support/mobile-devices/how-to-fix-apps-keep-crashing-and-freezing/

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