Original topic:

S24 ultra's camera processing isn't good photos are blurry and yellowish

(Topic created on: 07-02-2024 04:54 PM)
189 Views
hamza669
Beginner Level 2
Options
Galaxy S
Whenever I take a photo with the 50MP 5x zoom, the result is a blurry photo. Objects are not clear, and most photos come out blurry with every camera mode.
9 Comments
Galaxy S
Probably because the system is struggling to handle so many megapixels, too many megapixels can make it yellowish and blurry.

(Please accept my soloution)
0 Likes
zroj7
Beginner Level 4
Galaxy S
What's your solution
0 Likes
Galaxy S
THE SOLOUTION IS WHAT I JUST SAID
0 Likes
sms222000
Active Level 8
Galaxy S
It sounds like there might be a few issues with your camera settings or hardware. Here are some steps to troubleshoot and potentially resolve the issue:

1. **Clean the Lens**: Ensure the camera lens is clean and free from smudges or dirt. Use a microfiber cloth to gently wipe the lens.

2. **Check Focus**: Make sure the camera is properly focusing on the subject. Tap on the screen where you want the camera to focus before taking the shot.

3. **Stabilize the Camera**: Blurry photos can be a result of camera shake. Hold the camera steady, use both hands, or consider using a tripod or a stable surface to minimize movement.

4. **Lighting Conditions**: Ensure there is adequate lighting when taking photos. Poor lighting can lead to longer exposure times, increasing the risk of blur.

5. **Camera Settings**: Check if any specific settings are causing the issue. For instance, turn off any filters or effects that might be applied by default. You can also reset the camera settings to default.

6. **Software Updates**: Make sure your phone's software is up to date. Manufacturers often release updates that can fix bugs or improve camera performance.

7. **Hardware Issues**: If the problem persists, there might be a hardware issue with the camera itself. In this case, contacting customer support or taking the phone to a repair center might be necessary.

If you let me know the make and model of your phone, I can provide more specific advice tailored to your device.
0 Likes
samsungNerd
Active Level 6
Galaxy S
Telephoto zoom lens need more light for clear pics it's not rocket science

Only main normal lens can get good photos in any condition because it has optical stabilization and bigger lens 200mp

And also if you are using and protector on camera lenses just throw it away because they are biggest problem for focusing
0 Likes
Galaxy S
SamsungNerd: Telephoto zoom lens need more light for clear pics it's not rocket science

Me: 🚀 🚀 🚀 hehe
0 Likes
samsungNerd
Active Level 6
Galaxy S
So mr hehe before you start making fun why don't you try take a picture with zoom lens 5x 10x at night and see how blurry it comes
0 Likes
Galaxy S
I never bring my phone outside dumdum I'm younger than you think
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy S

Try clearing the cache of the Camera App by navigating to Settings > Apps > Select Camera App > Tap Storage > Clear Cache.

Additionally, attempt to reboot the phone using a soft reboot or force restart. You can force restart by pressing and holding the Volume Down and Power keys for 7 to 10 seconds.

If the issue persists, try running Safe Mode on your phone by following these steps:
1. Power off the phone.
2. Power on the phone; when the Galaxy logo displays, press and hold the Volume Down button.
3. 'Safe Mode' will appear in the bottom left corner of the screen.
4. To exit Safe Mode, simply restart the phone. Upon reboot, it will no longer be in Safe Mode.

If the problem persists after trying these steps, please send us an Error Report by following the steps below:

1. Head to the Members app.
2. Select Get Help > Error Report.
3. Tap 'OK' to send System Log Data.
4. Choose the symptom and include as much detail as possible.

To ensure that your logs accurately reflect the issue you're experiencing, please submit your report within 5 minutes of encountering the problem. Our engineers will then investigate and provide you with a solution via the Members app.

0 Likes