Hello everyone,Just I wanted to know why in my new S24 ultra, the whatsapp calls ring even in dont disturb mode,I checked apps ,whatsapp was not allowed.I have only gave permission only for favorite numbers but any number calls on whatsapp ,it rings.Thanks in advance
Hello. I've had a similar issue before. It isn't DND's fault per se. More like how WhatsApp is/is configured.
I can't remember if exactly how I resolved it. I think I disabled priority notifications in WhatsApp.
Also, I think WhatsApp may be respecting the DND exceptions? Check to see if your DND is set to allow calls from Favourite contacts for example. Are the incoming calls from any of your favourites?
Please let the forum know if you're able to resolve it.
Hello! If you're experiencing WhatsApp calls ringing on your new Samsung Galaxy S24 Ultra even when it is in "Do Not Disturb" (DND) mode, despite not having WhatsApp or the numbers allowed in the DND exceptions, it’s likely due to a few specific settings or features that need to be adjusted. Here are some steps to troubleshoot and resolve this issue:
1. Check DND Exceptions: Go to Settings > Notifications > Do Not Disturb. Check the Exceptions section. Ensure that WhatsApp is not listed under the "Apps allowed during Do Not Disturb" section. Also, confirm that calls from anyone who is not in your "Favorites" are not allowed.
2. App-Specific Settings: Open WhatsApp. Go to Settings > Notifications. Make sure Override Do Not Disturb is not enabled for any type of WhatsApp call.
3. Reset App Preferences: This will reset all app preferences and settings without deleting any app data. Go to Settings > Apps > Tap the three dots in the top right** > Reset app preferences.
