Yes, that is the same response I received from SC. Any new features should be user-friendly to avoid an unusual and uncomfortable experience. It appears that Samsung is reluctant to acknowledge its shortcomings and expects users to endure difficulties on their own.
As per your query, we request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to further investigate and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
So, I did get a replacement device. While I was waiting, I used the Pixel 8 Pro and the Nubia Z60. And it had the same thing. I realized that this isn't an issue. It's basically the OIS over compensating when switching lenses. Just that the transition is jittery. It's not a hardware fault. A quick transition / animation fix should solve this.
