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Galaxy S#Confused 😕
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Galaxy S
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02-07-2024 01:18 PM (Last edited 02-07-2024 03:51 PM ) in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the Ultra-wide, Wide, and telecamera lenses are physically located in different positions, there is also a difference in view angle, similar to eye parallax.
Thus, changing the zoom ratio leads to a camera lens shift which in turn causes a subtle change in view angle. Also, when changing the zoom ratio quickly, the preview screen may appear slightly disconnected as it takes time to switch between the Ultra-wide, Wide, and telecamera lenses.
If you move the zoom slowly, the screen transition becomes smoother.
Warm Regards,
Samsung Customer Support
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03-02-2024 03:04 PM in
Galaxy SDear colleagues,
I am writing to inform you about an ongoing issue affecting the Samsung S24 Ultra. As of now, 95 individuals have reported experiencing a grainy display and camera lens shifting issue with their devices.
In response to this matter, we have collectively decided to file a petition in the Supreme Court to uphold our consumer rights. If you are also experiencing similar problems with your Samsung S24 Ultra, I kindly request your participation in this initiative.
To join the WhatsApp group where we are coordinating our efforts, please use the following link:
https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk
Thank you for your attention to this matter.
Best regards,Follow this link to join my WhatsApp group:
https://chat.whatsapp.com/GgugPJWnlOHB8gAFre57dk
