S24 ultra camera failed after one UI 7 update

[Jayukumar]

My s24ultra camera app shows camera failed to open after upgrade to one UI 7...give me solution without loosing my data..

[satty21]

Contact customer care about this, & take data backup of your device

[satty21]

https://youtube.com/shorts/4MhTG-L27-s?feature=shared

[gravitysucks]

stop putting junk links 😤

[goodthings]

It's a major update. Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[satty21]

For back check this link aur solution accept kr dena baki aapki marji https://youtube.com/shorts/4MhTG-L27-s?feature=shared

[Janmajaya123]

This is not just a complaint — it’s a wake-up call.
We deserve better support and features for the price we paid.
Join the protest. Make it trend. Let’s demand updates that fix everything!
Tap here: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1.Clear camera app data: Settings > Apps > Camera > Storage > Clear data.

2.Remove the third-party apps: Settings > Apps > Select the third-party App > Uninstall.

3. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

4. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[Ankit1601]

I am facing same after updating my s21 ultra with oneui7