Original topic:

S24 ultra back panel Poor quality

(Topic created on: 06-02-2024 07:14 AM)
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RAMULTRA24
Active Level 7
Options
Galaxy S
Hi

Samsung Proudly launched S24 Ultra Flagship Mobile with lot of features for lakhs of Rupeess..

I am using S24 Ultra Flagship of Samsung since last few months

They Say below things for publicity ;


image

But in Regular usage my S24 Ultra mobile just fallen from 3 feet accidentally, See how back panel is damaged in below photos

image


image

I am really Shocked ro see above, why the Back Panel of S24 Ultra is such Poor Quality in a Flagship Mobile of Samsung...

Charging Lakhs of Rupees from Customers for Flagship Mobile But using Cheap/Poor Quality back panel is So Worst, bad of SAMSUNG.

it Costed Rs.3,614/- for changing Back Panel

image


Really So Dissappointed with Worst/Poor Quality of Flagship S24 Ultra mobile Back panel used by SAMSUNG...

Due to All this we Losing TRUST on SAMSUNG
Nobyos
Active Level 8
Galaxy S
One of Samsung's worst phone S24 is a phone that was released only to waste the money of all the customers and everyone is looking for other brand phone.
RAMULTRA24
Active Level 7
Galaxy S

Hi,

After May 2024 Update also the below ISSUE was not fixed..

So Dissappointed 👎 👎 👎

SAMSUNG Urgently need to fix below Issue....

All S24 Ultra Users once check below Issue mobile once.....

Even I am unable to use samsung S24 Ultra even 10 minutes in Sunlight...


After using mobile for 3 minutes or so the Screen is getting Over heated & Unable to see the Display as it will become DIM after that it will become Normal only after you go it Indoor..

Unable to Use it even 10 Minutes in Sunlight Displayyyy..

Even we checked in My friend's S24 Ultra, Similar Issue in that Mobile also....
This Issue is Not there in S23 Ultra...

The S24 Ultra Display is very bad & Worst Display even when you compared to S23 Ultra also...

it's BIG ISSUE in a Samsung S24 ULTRA Flagship Mobile But Samsung was Unable was not taking this issue very Seriously and Fixing it !!!!

Even 10 thousand mobile we can use as much as time in Sunlight and it's Display is Super in Sunlight...

But Purchasing S24 Ultra Flagship Mobile of Samsung with Lakhs of Rupees But Unable to Use for even 5 minutes in Sunlight...

This is Very very BIG ISSUE in the Samsung Flagship Mobile S24 Ultra.

So Surely it's Samsung Responsibility to fix this Issue

or

Else Do Recall All S24 Ultra mobiles and change Displays

or

Refund to all effected S24 Ultra users
RAMULTRA24
Active Level 7
Galaxy S
For Publicity they show like this...

In Reality it does not work1717321952602.jpg
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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RAMULTRA24
Active Level 7
Galaxy S
I tried many times but no proper Support or No Proper Reply also Except Standard answers not suitable for solving my problem
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tushu11
Active Level 7
Galaxy S
The glass os glass.. and it can be break.. whether its samsung or iphones.

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RAMULTRA24
Active Level 7
Galaxy S
Yes everything breaks

But in Flagship Mobile the users will expect Samsung will use best Quality, So it will be Some strong like Corning Gorilla glass or Victus or.......etc.,

If Flagship Mobile is Unable to Resist 3 feet fall also then why it's sooo poor/ Worst Quality maintained by Samsung???

This is not 10k Mobile, Users are Purchasing this Flagship S24 Ultra with Lakhs of Rupees....
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tushu11
Active Level 7
Galaxy S
On glass i can't say anything as i know glass can break even 1 feet fall. It depend on various factors.

But i can say it has poor camera and not upto the mark performence.
And after may update battery life is not good..
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RAMULTRA24
Active Level 7
Galaxy S
For Sure SAMSUNG used Poor / Worst Quality Back panel for S24 Ultra Mobile....

There are lot of problems in day to day to usage :

1) Camera needs to be Improved
2) Battery back up needs to Improved,
3) Display is not Visible for long time in Outdoor Sunlight

Samsung Pdone publicity on Many things but were not Properly implemented

The Price we pay is Lakhs for Flagship Mobile and Quality is is very Less, Poor, Worst....etc.,1717394959924.jpg1717394959961.jpg
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tushu11
Active Level 7
Galaxy S
Yes i can agree on display in sunlight its not vibrant or that visible that samsung and so callee influencers claim..
Now i am using this on sunlight as here in 43° temp. And on direct sunlight it lacks on visibility quite a bit.
Also what i notice is yellowish display when i compared it to demo piece where display is more vibrant and i keep the display setting according to the samsung officials guidenece but till it has yellowish tone..

There are rummors samsung will push big update in july
Will see if these things fix or not.
Will switch to iphone if not fixes..
As my main priority currently camera
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