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Original topic:

S24 screen color issue

(Topic created on: 3 weeks ago)
54 Views
Adarsh5767
Beginner Level 2
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3 weeks ago in 

Galaxy S
Hey, I just got an S24 from the Flipkart sale, and the display looks kinda grainy in dark mode. You can check the screenshot if you want, but it's pretty obvious to the naked eye. You'll really see it when switching apps in a dark room.

image


6 Comments
Integrationofmind
Active Level 8
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3 weeks ago in 

Galaxy S
This issue is common for s 24 ultra but not sure in s 24
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HrishiRaval
Active Level 1
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3 weeks ago in 

Galaxy S
Had that grainy texture as well , its not a bug , nor the display is bad , its just because of the UI of the switching app menu. Your flipkart phone is absolutely fine 😊1759863240623.jpg
techshark
Active Level 8
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3 weeks ago (Last edited 3 weeks ago ) in 

Galaxy S
Nevermind. If your display is grainy you'll see grain even in screenshots which we won't be able to see because our displays are not grainy. In any case it seems like a common problem with the S24 series.

Ps: Your screenshot looks fine.. there's a issue with the dark area (vertical lines) but that's because of UI/bug etc. if it looks worse to you then maybe your display has issues.
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sathya12
Active Level 7
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3 weeks ago in 

Galaxy S
Chill! It's UI graphics rendering. Nothing to worry. Do slight transition you will understand. Its like a shadow rendering in the UI.😂
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SherryGujral
Active Level 6
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3 weeks ago in 

Galaxy S
S24 has this display problem. I raised this to Samsung,
but they said this isn't any problem, but the s24 display is like this only. Even in wallpapers you get this grainy look.
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cs_member10
Moderator
Moderator
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3 weeks ago in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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