Original topic:

S24 + issues after update

(Topic created on: 3 weeks ago)
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Am8Dogra
Active Level 1
Options
Galaxy S
Since July security patch update, when opening samsung apps ( eg. My files, Samsung notes) a message pops up stating "My files or Samsung notes pasted from clipboard". Also when calling or during incoming call in phone app, there is 2 seconds delay in call display
6 Comments
Mani4
Expert Level 5
Galaxy S
yes there is a problem
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BiRdMaN
Expert Level 5
Galaxy S
Ok
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NOMAĐ
Active Level 10
Galaxy S
@goodthings 😀yR6DMoHiHH.jpg
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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