Original topic:

S24 Ultra network issue

(Topic created on: 11-24-2024 09:08 AM)
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saireddyy
Active Level 7
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Galaxy S
I am currently experiencing network issues on my phone, which is a Jio device. The phone is having difficulty transitioning between VoWiFi and VoLTE, as well as Vo5G and VoLTE. When the phone switches between these modes, it loses network connectivity and displays "Emergency Calls Only" on the screen. This issue typically occurs when I wake up in the morning, as I keep my phone in power-saving mode overnight.

I have attempted to resolve the issue by resetting the network settings and turning off Wi-Fi calling, but the problem persists.

I would like to know if any other users are experiencing the same issue.
2 Comments
goodthings
Expert Level 5
Galaxy S
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issues.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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