Original topic:

S24 December security patch update

(Topic created on: 12-28-2025 04:54 PM)
187 Views
heynaren
Active Level 3
Options
Galaxy S
After the latest update of December security paste just today. I am facing an issue with my SIM card.

image


 the phone is not able to read the sim.Card and its showing no sim or emergency calls only
7 Comments
heynaren
Active Level 3
Galaxy S
Pls help somebody
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goodthings
Expert Level 5
Galaxy S
Please reset network settings of both Sim one by one and reset all settings in general management settings also flight ✈️ mode on and off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode also optimize your's device in device care also clear cache of all apps manually also update your's all apps too then try to it's again. If you like please accept it's as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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guri2097
Active Level 5
Galaxy S
Restart the phone mark as solution
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itz_m4yank
Active Level 7
Galaxy S
Hey,

You can fix this on Nearby Samsung Service Centre and the charges may depend on them. So i would you recommened to go to Samsung service center for the help. Because i have faced this on my Samsung S20

Thank you.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Please follow the below steps:
1: You can try to restart your phone.
2: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.

● Either one of the devices will determine the possibility of the issue.

1- Existing SIM card with another phone.
If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service centre.
If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider.
2-Existing phone with new SIM Card
If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider.
If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service centre.

Note.
1: Please restart the phone after changing the SIM card to allow the system to detect.
2: Kindly ensure both testing devices function well before testing.

● Kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Sirius7
Active Level 1
Galaxy S
I am also facing this issue in my s23+ post the December update. I thought that the sim could have damaged and got a new one. But the issue is not resolved yet.
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