Original topic:

S24 Compatibility Issue

(Topic created on: 04-17-2024 05:00 PM)
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Muffin123
Active Level 1
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Galaxy S
Anyone noticed that most of the third party apps are not compatible with the new S24s?

Same apps from Play Store can be installed but when I download them from Chrome (for example) or somewhere else the phone says "App not installed as app isn't compatible with your phone."

I checked the version and arch of the application. Installation is denied dispite being same app (just downloaded from two different sources)

PS: Auto App blocked is disabled as well
3 Comments
Muffin123
Active Level 1
Galaxy S
😕1713353503197.jpg
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

If you are experiencing an issue with a specific application, we suggest that you contact the application's helpline to ensure that there are no issues from their end. On the other hand, if you are experiencing issues with all applications, please share the log file through the Samsung members application. This will enable us to conduct a thorough investigation and resolve the issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Galaxy S
I need installed mini military on my file manager
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